PuffyNest Terms of Service

Overview

This website is operated by PuffyNest. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. If you do not agree, you may not use our website or services.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose.

Products and Availability

We strive to display product information as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, complete, or error-free.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

Pricing and Payment

Prices for our products are subject to change without notice.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.

Shipping and Delivery

Shipping times provided are estimates only and are not guaranteed. We are not responsible for delays caused by customs, carriers, or external factors beyond our control.

Risk of loss passes to the customer once the order has been handed to the carrier.

Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. We reserve the right to approve or deny refund requests based on compliance with our policy terms.

Order Cancellation

Orders may only be cancelled within 12 hours of purchase. After this period, orders may already be processed or shipped and cannot be cancelled.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of PuffyNest and may not be used without permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability is limited to the amount paid for the purchased product.

User Responsibility

Customers are responsible for providing accurate shipping information. We are not responsible for lost or delayed packages due to incorrect addresses provided by the customer.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information

For any questions regarding these Terms, please contact support@puffynest.com.

Effective Date

These Terms are effective as of March 21, 2025.